FAQs
What materials do you use for your clothes?
Our clothing is made from carefully selected premium cotton to provide style, comfort and durability.
What is your return policy ?
Not completely satisfied with your purchase? No worries!
You have 30 days from the order date to return the item to us, without having to provide a reason.
We want you to be completely satisfied with your purchase, and we are committed to making this process as simple and transparent as possible.
Refund in the form of a CREDIT code
Return your order via this link: https://benimino.fr/tools/retours
What should I do if I have a problem with my order?
Not completely satisfied with your purchase? No worries!
You have 30 days from the order date to return the item to us, without having to provide a reason.
We want you to be completely satisfied with your purchase, and we are committed to making this process as simple and transparent as possible.
Refund in the form of a CREDIT code
Return your order via this link: https://benimino.fr/tools/retours
You can also discuss your issue with our team via our online chat.
Is my payment information secure?
Yes, we use advanced encryption technologies to keep your payment information secure.
Is my payment information secure?
Yes, we use advanced encryption technologies to keep your payment information secure.
How to choose the right size ?
Consult our size guide available on each product page. If you have any doubts, our customer service is here to help you.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment methods.
Is delivery free?
Yes, we offer delivery for all orders regardless of their amount
How long will it take for me to receive my order?
Delivery times vary depending on your location. Typically, orders are delivered within 7-10 business days.
Where do you ship?
We ship worldwide!
Can I track my order?
Yes, once your order has been shipped you will receive an email with a tracking link.